Paula Herzberg

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Paula Herzberg is a seasoned risk management executive with over 30 years of experience in the financial services industry, specializing in enterprise and operational risk management. She currently serves as Director of Enterprise and Operational Risk at SouthState Bank, N.A. At SouthState, Paula established the bank’s Enterprise and Operational Risk Management programs, creating a comprehensive framework that ensures effective governance and regulatory compliance. She is also responsible for business continuity planning, third-party risk management, model risk management, and SOX governance. Before joining SouthState, Paula held key risk management roles at Wells Fargo, Wachovia, and First Union over a 20-year span. She directed operational risk and compliance programs across retail and wholesale banking, eCommerce, marketing, and a retail branch network of more than 5,000 locations. Paula began her career as a regulator with the U.S. Department of the Treasury. Throughout her career, she has added value by developing proactive risk assessment methodologies, fostering collaboration across the three lines of defense, and implementing impactful risk mitigation strategies.